Restaurants can update the status of an order from the order details in MENO.
The available order statuses are:
- Pending
- Processing
- Out for Delivery
- Delivered
- Cancelled
- Rejected
To update an order status:
- Open Orders in the MENO dashboard.
- Select the required order.
- Open the order details.
- Go to Manage Status.
- Select the appropriate status.
- Save or apply the status change, if required.
The updated status is reflected in the customer’s MENO Order Overview and My Orders section.
This allows customers to check the current progress of their order without needing to contact the restaurant for every status update.