How Can Customers Track Their Order Status?

Customers can check the status of their orders from their MENO profile.

To check an order:

1. Open the customer’s Profile.
2. Go to Orders / My Orders.
3. Select the relevant order.
4. View the current order status.

When the restaurant updates an order status in MENO, the updated status is reflected in the customer’s order view.

For example, an order can progress through:

Pending → Processing → Out for Delivery → Delivered

An order can also be marked as Cancelled or Rejected when applicable.